At Nokia, I worked at Common Software Foundations (CSF), a leading-edge technology for providing core services that affect a wide range of Applications & Analytics products.

CSF is focused on providing reusable, high-performance, modular, scalable software components, which can be separately developed and delivered.

Overview

Timeline

October 2022 / current

Industry

Telecommunications

My role

UX/UI designer

Tools

Figma, Sketch, Abstract, Marvel, Miro

Different projects were developed including desktop and mobile.

Projects developed as the main designer, supervised by a Lead Designer. Two of these projects were successfully delivered with prototypes and wireframes. One is still ongoing.

Projects presented in design sharing sessions, engaging with approximately 24 designers each time.

Department Heads directly involved in projects.

Worked with teams from 5 different countries.

Mentorship to a Nokia employee, supporting a career change to UX.

Projects Overview

Due to a Non-Disclosure Agreement (NDA) I have signed, I am restricted from presenting details of the projects I have worked on. While the nature of my work at Nokia is confidential, I can offer a description of my role and provide a summary of the projects I worked on. For further details about the projects, kindly reach out to me for more information.

Cybersecurity Portal Development: Focus on Radio Access Network flow

The Cybersecurity Dome is a cutting-edge 5G cybersecurity orchestration and threat incident response solution. Its primary objective is to swiftly detect, analyze, and mitigate security risks within the telecommunications industry.

As a recent addition to an ongoing project, my role focused on creating a new section that had not yet been developed within the Cyberdome, specifically focused on diagnostic and monitoring tools for complex radio networks (4G and 5G). The Cyberdome encompasses three distinct areas, and I specifically worked on the Radio Access Network (RAN) portion.

To establish a solid foundation, we commenced with a week-long workshop involving a product manager, an R&D lead, and a team of developers. During this workshop, we collectively brainstormed the structure and user flow for this new RAN area, resulting in mockups that visualized our ideas.

Subsequently, we identified the essential features required for this section of the Cyberdome and began refining our workshop creations. Given the complexity of these networks (multiple central stations, distribution, and final radio posts), we're currently developing different structures and user flows to improve usability, 3D visibility, and ease of use.

To ensure effective collaboration and progress, we conduct weekly meetings among the designers, as well as present our work to the client on a weekly basis for iterative design purposes.

This project is still in progress, with ongoing efforts dedicated to delivering a comprehensive and impactful RAN area within the Cyberdome.

Mobile Redesign: Adapting a desktop application for mobile

Following the previous development of a desktop application, we were tasked with developing its mobile counterpart. This app tracks crucial information about enterprise networks, including RSRP, RSRQ, RSSI, Kbps, and Packets, and conducted Wi-Fi speed tests. The client provided an outdated initial mockup, prompting a comprehensive redesign and reassessment of the user flow.

To ensure a successful outcome, I initiated a workshop meeting to deeply understand the client's requirements. We subsequently held four additional meetings to iterate on the design and redefine the user flow, maintaining close collaboration throughout the entire process. In response to the absence of mobile components from Nokia, we explored two navigation ideas: leveraging existing Nokia components and integrating mobile-specific components.

As part of the app redesign project, we conducted testing to evaluate different navigation options, including bottom navigation and tabs. After thorough consideration and analysis, we made the decision to proceed with bottom navigation.

Implementing necessary changes and enhancements, I successfully delivered the completed project, delivering an enhanced user experience. The redesigned mobile app now effectively tracks enterprise network information, empowering users with real-time data and seamless Wi-Fi speed tests.

Delivering a Streamlined User Experience: Redesigning the Provisioning Gateway Application

Working with Nokia's new visual identity, I embarked on a significant project to redesign a provisioning gateway application. The client presented a product with an outdated design that required numerous steps to accomplish user goals. To address these challenges, we conducted two comprehensive workshop meetings to gain a deep understanding of the existing user flow. Through further collaboration, we held an additional four meetings to iterate on the design and refine the user experience.

During this transformative process, I migrated the project from Sketch to Figma, enabling a seamless transition while taking advantage of the new generation of Nokia components aligned with the fresh visual identity. Every aspect of the application underwent redesign and optimization, ensuring a cohesive and modern user interface.

In addition to the visual improvements, I provided comprehensive documentation and a thorough handoff, ensuring a smooth transfer to the development team. By delivering an enhanced user experience with streamlined processes, the redesigned provisioning gateway application now reflects Nokia's new visual identity and aligns with user expectations.

Network as Code: Website and Dashboard Development for Developers

Network as Code is Nokia's concept of extreme simplification of network capabilities to make them part of applications.

Collaborating with other designers, I played a key role in creating the website and platform for Network as Code. Throughout the process, I actively participated in 4 design sprints, ensuring the timely delivery of design assets to developers.

One of my contributions was designing and prototyping various components, such as the fully functional footer with all its associated functionalities.

Additionally, I took charge of creating entire pages, including the Blog, and its corresponding components, all of which were prototyped.

Nokia Department Rebranding: Research and Workshop for New Website

Our objective was to completely update a Nokia department, instilling it with a new visual identity. To accomplish this, we began by gathering essential requirements from multiple stakeholders, ensuring a comprehensive understanding of their needs.

In order to gather valuable insights, we conducted two internal research studies, incorporating both qualitative (Quali) and quantitative (Quanti) research methods. These studies involved more than 80 participants, providing us with a robust foundation of user perspectives.

With this information collected, we proceeded with a series of workshops dedicated to defining the department's Vision and Mission. This clarity allowed us to develop a cohesive Visual Identity that aligns with the department's objectives and resonates with its target audience.

Currently, we are actively engaged in refining the website UI, collaborating closely with stakeholders throughout the process. We have already completed two iterations, ensuring the design meets their requirements and delivers an enhanced user experience.

Persona Redesign: Transforming Information into Cards

The Personas Project involved collaborating with the design team to update and summarize all the personas they used for their projects. We conducted workshops to incorporate new information gathered through research, resulting in a redesigned personas document. Additionally, I created a component card that allowed designers to easily integrate the personas into their demos or presentations.

While this library existed on a legacy platform, the entire document of personas needed to be updated. To that end, multiple workshops with the various teams were held to review existing information and add new information drawn from research. During these workshops, we redefined the structure for presenting personas within the department, transitioning from PowerPoint (PPT) to Figma.

In order to streamline the process and maintain a consistent visual identity across Nokia projects, I created each persona as a Figma component. This allowed designers to easily incorporate the personas into their presentations. As a result, designers can simply copy and paste the relevant persona component into their presentations, ensuring a cohesive and efficient workflow.

Have an exciting project where you need some help?

Send me over a message, and let's chat.

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